USA Customer Information
Welcome to the Nine Circles UK website! Our outstanding products and services are no longer available to you domestically in the USA, however we are pleased to offer our goods directly to you from our European base. We have collated some important information for you here to best inform you about the process.
- Discounted Shipping Rates - All USA shipping fees are discounted significantly across all USA states. The very best shipping prices are available on higher weights of equipment, so if you can join together with your friends or Dojo colleagues to buy in bulk, delivery costs will be very affordable.
- How Much Will My Order Cost? - To get a full price including delivery fees, you simply need to add all of the items you wish to purchase into your shopping basket and then click the 'View Basket' link at the top right corner of the page. At this stage you can select United States as your location and the website will calculate the available delivery options for your combination of goods to your location.
- Dojo Discounts - We offer up to 25% off our retail prices for regular Dojo customers. If you are able to coordinate orders for your Dojo or can put us in touch with someone who can, not only will your members be able to access our top quality Budogu at highly reduced prices, but everyone will be able to benefit from the aforementioned shipping rates too. To see full details and download an application form click here.
- Credit Cards - Some USA card issuers are very strict when it comes to overseas transactions. If you encounter a problem with your payment on our website, we recommend contacting your bank or card issuer first, to ensure that they do not have a blanket block across international online payments. PayPal is available by request, but due to high international fees (which we need to charge our customers) we try to avoid their services if possible.
- Custom Embroidery - One advantage we have in supplying you directly, is that we can offer our custom embroidery service to personalise your clothing and bag orders. Our high class Kanji & Katakana fonts are imported directly from Japan and add that stylish touch to everything they are applied to.
If you have any specific questions please contact us at firstname.lastname@example.org and we will do all we can to assist.
Nine Circles Team