Cookie Policy

Last updated: 06/02/2026

 

This Cookie Policy explains how Nine Circles Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our domain and ninecircles.co.uk when operating our Magento-based eCommerce platform.

This policy applies to users located in the UK and ROW and complies with:

  • UK GDPR
  • EU GDPR
  • Privacy and Electronic Communications Regulations (PECR)
  • EU ePrivacy Directive

 

1. What are cookies?

Cookies are small text files stored on your device when you visit a website. They allow the website to recognise your device and store certain information about your preferences or actions.

Magento also uses related technologies such as:

  • Local storage
  • Session storage
  • Pixel tags

These are treated as cookies under applicable law.

 

2. Cookies used by our Magento website

Magento uses several categories of cookies, some of which are essential to core eCommerce functionality.

 

Strictly necessary cookies

These cookies are required for the website to function correctly and cannot be disabled.

They are used for:

  • Shopping basket functionality
  • Checkout and payment processing
  • User login sessions
  • Security and fraud prevention
  • Load balancing
  • Cookie consent management

Typical Magento examples include:

  • PHPSESSID
  • form_key
  • mage-cache-sessid
  • mage-cache-storage
  • private_content_version

Legal basis: Legitimate interests (UK GDPR / EU GDPR)

 

Functional cookies

These cookies enable enhanced functionality and personalisation, such as:

  • Remembering store view, currency, or language
  • Remembering customer preferences
  • Persisting user choices across sessions

Magento examples may include:

  • mage-translation-storage
  • mage-translation-file-version

These cookies are only set with your consent.

 

Analytics / performance cookies

These cookies allow us to analyse how visitors use our website so we can improve performance and user experience.

Typical uses:

  • Page visit statistics
  • Navigation patterns
  • Conversion tracking

Common Magento integrations:

  • Google Analytics (GA4)
  • Adobe Analytics
  • Magento Business Intelligence (if enabled)

Analytics cookies are only set after you provide consent.

 

Marketing / advertising cookies

These cookies are used to:

  • Track visitors across websites
  • Deliver targeted advertising
  • Measure advertising effectiveness

These may be set via Magento extensions or integrations such as:

  • Google Ads
  • Meta (Facebook) Pixel
  • Email marketing platforms
  • Affiliate tracking software

Marketing cookies are only used with your explicit consent.

 

3. Cookie consent and Magento

Our Magento platform uses a cookie consent mechanism that:

  • Prevents non-essential cookies from being set before consent
  • Allows users to accept, reject, or customise cookie preferences
  • Records and stores consent choices

Non-essential cookies (analytics, functional, marketing) are blocked by default until consent is given.

You may change or withdraw your consent at any time by:

  • Clicking the “Cookie Settings” or “Manage Cookies” link on our website
  • Adjusting your browser settings

 

4. Legal basis for processing

Under UK GDPR, EU GDPR, and PECR:

 

Legal basis

Strictly necessary

Legitimate interests

Functional

Consent

Analytics

Consent

Marketing

Explicit consent

You may withdraw consent at any time without affecting the lawfulness of prior processing.

 

5. Third-party cookies

Our Magento website may include third-party services that place cookies on your device. These providers act as independent data controllers.

Examples include:

  • Analytics providers
  • Payment service providers
  • Embedded media services
  • Marketing and advertising partners

We do not control these cookies directly. Their use is governed by their own privacy policies.

 

6. International data transfers

Where cookies involve transferring personal data outside the UK or EU, we ensure appropriate safeguards are in place, including:

  • UK International Data Transfer Agreements (IDTA)
  • EU Standard Contractual Clauses (SCCs)

 

7. Managing cookies via your browser

You can control cookies through your browser settings, including:

  • Viewing cookies
  • Deleting cookies
  • Blocking cookies

Please note that disabling strictly necessary cookies may prevent key Magento features such as checkout or account login from functioning correctly.

 

8. Changes to this Cookie Policy

We may update this Cookie Policy to reflect changes to Magento functionality, integrations, or legal requirements. Any updates will be published on this page with an updated revision date.

 

9. Contact details

If you have questions about this Cookie Policy or our data protection practices, please contact:

Nine Circles Ltd

5-6 Bamel Way

Gloucester Business Park

Brockworth

Gloucester

GL3 4BH


Email: [email protected]

You also have the right to lodge a complaint with:

  • The Information Commissioner’s Office (ICO) (UK)
  • Your local supervisory authority
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